Lisa E. Hines, PharmD

Vice President, Performance Measurement


Lisa E. Hines

Lisa Hines is the Vice President, Performance Measurement, for the Pharmacy Quality Alliance (PQA). A member of the senior leadership team, Hines develops, establishes, implements, and communicates the strategic direction of the PQA’s performance measurement initiatives and team performance. This includes measure development, implementation, maintenance, technical assistance, and measure-related products and services, such as technical assistance and licensing. She also provides expertise and guidance on the performance measurement landscape serving on technical expert panels and committees, and leads efforts to engage with the leadership of governmental agencies or advisory groups on a state and national level.

Prior to joining PQA, Lisa was at the University of Arizona College of Pharmacy where she participated in numerous research and educational projects aimed to improve patient safety. Lisa’s previous experience includes patient care in family medicine, an appointment as Assistant Professor at Midwestern University – College of Pharmacy in Glendale, Arizona and seven years in managed care pharmacy at CVS Caremark.

Lisa received her BS in Pharmacy from the University of Washington and her Doctorate of Pharmacy from The Ohio State University, having completed her residency training at The Ohio State University Medical Center.

Expertise: Measure testing and use, technical assistance, medication safety, opioid measures, medication therapy management measures