Lisa E. Hines, PharmD, CPHQ

Chief Quality and Innovation Officer

Lisa E. Hines

Lisa Hines, PharmD, CPHQ, is the Chief Quality and Innovation Officer of the Pharmacy Quality Alliance (PQA). A member of the senior leadership team, Hines develops, establishes and implements the strategic direction of the PQA’s performance measurement and research initiatives. A recognized quality improvement leader, Hines serves on many national committees, collaboratives and technical expert panels. She leads PQA’s work to engage federal agencies and state and national advisory groups.

Previously, Hines was a researcher at the University of Arizona College of Pharmacy where she participated in numerous projects to improve patient safety. A licensed pharmacist, her experience includes patient care in family medicine practice, teaching at Midwestern University – College of Pharmacy in Glendale, Ariz., and seven years in managed care pharmacy at CVS Caremark.

Hines received her BS in Pharmacy from the University of Washington and her Doctorate of Pharmacy from The Ohio State University, having completed her residency training at The Ohio State University Medical Center.

Located in the Dallas, Texas, area, Hines spends her free time with her husband and two teenage daughters. They enjoy spending time outdoors, including hiking and boating.