Fourteen Individuals Participate in Inaugural PQA Quality Shadowing Program
To build a larger and more diverse quality workforce, the PQA Quality Shadowing Program provides individuals from diverse groups the opportunity to observe certain nomination-based panels to gain knowledge that can support selection for future panels.
This opportunity is designed for early career professionals and individuals who are interested in quality but have not had opportunities to participate in formal PQA measure development and stewardship activities.
The program was launched in 2023 and the first group of shadowing participants began shadowing panels in June. Fourteen individuals shadowed one of three panels this year:
PQA Quality Metrics Expert Panel
Alex Juggassar, Elevance Health
Nhan Tanaka, CVS Health
Nancy Youssef, Centene Management Company
Rezarta Ziu, Healthfirst
PQA Measure Update Panel
Milanes Morejon, Walgreens
Jennifer Nguyen, Aetna, a CVS Health Company
Jason Pilares, ActualMeds Corporation
PQA Specialty Pharmacy Prescription Abandonment Rate TEP
Carmen Gonzalez-Ferrer, Lilly USA
Briana Hicks, Optum, a UnitedHealth Group Company
Shenika Sketers, Humana
PQA thanks each of these individuals for their participation. We hope the program has been beneficial for them, and with their feedback we will strengthen and grow the program.
The PQA Quality Shadowing Program will continue in 2024, and we look forward to sharing with you the participants and their insights on building a larger and more diverse quality workforce.
The PQA Quality Shadowing Program is part of the PQA Diverse Quality Leaders Program, which provides opportunities for individuals at various career stages to become leaders in quality. PQA believes that diverse leaders and teams make decisions that are more responsive to the needs, perspectives and interests of diverse populations.